Telcos to face up to ₹20 lakh fine per quarter per circle for complaint redressal lapses

T1Covered by 1 source · first reported by Economic Times — Tech / Technology / Startups / ETTelecom at 03 Nov, 01:44 UTC

Trai, in a list of penal actions on service providers for disposal of complaint or appeal in contravention of the fourth amendment made in Telecom Consumers Complaint Redressal Regulations, said, "The amount of financial disincentive payable by a service provider..shall not exceed ₹20 lakh per…

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Sources

• T1Telcos to face up to ₹20 lakh fine per quarter per circle for complaint redressal lapsesEconomic Times — Tech / Technology / Startups / ETTelecom03 Nov, 01:44