Most consumers aren’t ready to let AI agents shop unsupervised

T2Covered by 1 source · first reported by Help Net Security at 05 Nov, 05:00 UTC

Customer control, account security and ease of use are influencing the adoption of AI agents that make purchases, book services and access personal information, according to Okta’s 2026 Customer Identity Trends Report. Consumers’ willingness to delegate depends on what an agent can do, the…

security

Sources

• T2Most consumers aren’t ready to let AI agents shop unsupervisedHelp Net Security05 Nov, 05:00