Orange deploys AI agents for customer support

T2Covered by 1 source · first reported by Light Reading / Fierce Network / Telecoms.com / RCR Wireless / Mobile World Live at 04 Nov, 11:34 UTC

Orange rolled out AI agents to handle billing and account queries across several markets, using search technology from US-based Algolia to boost automation across its customer operations. The post Orange deploys AI agents for customer support appeared first on Mobile World Live.

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Sources

• T2Orange deploys AI agents for customer supportLight Reading / Fierce Network / Telecoms.com / RCR Wireless / Mobile World Live04 Nov, 11:34