Exclusive: Salesforce Acquires Startup Cresta for $2.7 Billion

T1Covered by 1 source · first reported by The Information (teasers) at 03 Nov, 00:12 UTC

Salesforce extended its recent shopping spree, announcing on Monday plans to acquire Cresta, a nine-year-old provider of AI-powered contact center automation software. Salesforce didn’t disclose a price but it agreed to pay $2.7 billion for Cresta, according to a person familiar with the deal. ...