Analyzing the evidence that helps businesses win “product not received” disputes

T1Covered by 1 source · first reported by Stripe / Shopify Eng / Netflix TechBlog / Dropbox Tech / Slack Eng / Spotify Eng at 21 Jul, 00:00 UTC

To understand what can influence win rates, we analyzed evidence packets from one million disputes over a 16-week period. Here’s what the data shows and what it means for how you mitigate disputes.

Sources

• T1Analyzing the evidence that helps businesses win “product not received” disputesStripe / Shopify Eng / Netflix TechBlog / Dropbox Tech / Slack Eng / Spotify Eng21 Jul, 00:00