Amazon Connect Customer Global Resiliency now supports persistent chat across linked AWS Regions

T1Covered by 1 source · first reported by AWS — What's New / News Blog at 23 Oct, 17:00 UTC

Amazon Connect Customer Global Resiliency now provides customers a mechanism to deliver long, persistent chat experiences across linked AWS Regions. With this capability, end users can resume previous conversations with full context, metadata, and transcripts carried over across Regions…

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Sources

• T1Amazon Connect Customer Global Resiliency now supports persistent chat across linked AWS RegionsAWS — What's New / News Blog23 Oct, 17:00