American Airlines Says Loyalty Program Drives Revenues and Margins

T2Covered by 1 source · first reported by PYMNTS at 22 Oct, 22:03 UTC

American Airlines’ loyalty program, AAdvantage, differentiates the company from its rivals and provides a competitive advantage, executives said Thursday (Oct. 22) during a third-quarter earnings call. “We said we’d lead in loyalty, and we are,” American Airlines CEO Robert Isom said during the…