Mamdani takes on AI chatbot ‘doom loops’ in New York

T1Covered by 1 source · first reported by Semafor (filter tech) at 20 Oct, 19:47 UTC

A new rule would require businesses to connect people to a human customer service agent quickly if a chatbot cannot fulfill their requests.

Sources

• T1Mamdani takes on AI chatbot ‘doom loops’ in New YorkSemafor (filter tech)20 Oct, 19:47