Taco Bell Says AI Helps Workers Live Más, Quit Less

T2Covered by 1 source · first reported by PYMNTS at 16 Oct, 20:02 UTC

The hardest job at a Taco Bell during the dinner rush is the headset. One worker takes orders from a line of cars, repeats them back over road noise and fields the complaints when a Crunchwrap comes out wrong. At more than 890 Taco Bell drive-thrus, voice artificial intelligence now takes the…