Why ‘earned autonomy’ is the sweet spot for AI and customer loyalty in 2027 by SAP

T2Covered by 1 source · first reported by AdExchanger / Digiday / MarTech / Search Engine Journal at 13 Oct, 11:00 UTC

New SAP research shows 60% of consumers want shared control with AI. Here's why autonomy has to be earned, not assumed. The post Why ‘earned autonomy’ is the sweet spot for AI and customer loyalty in 2027 appeared first on MarTech.

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• T2Why ‘earned autonomy’ is the sweet spot for AI and customer loyalty in 2027 by SAPAdExchanger / Digiday / MarTech / Search Engine Journal13 Oct, 11:00