A health insurance agency’s journey from pilot to full-time voice AI agent

T2Covered by 1 source · first reported by BioPharma Dive / Healthcare Dive / MedTech Dive at 07 Oct, 11:00 UTC

The majority of eHealth’s customers call during Medicare open enrollment, but after struggling with high call volume, the company turned to voice AI agents for help.

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Sources

• T2A health insurance agency’s journey from pilot to full-time voice AI agentBioPharma Dive / Healthcare Dive / MedTech Dive07 Oct, 11:00