Coinbase says it cut a 90-case AI support test from 1–2 weeks to 30–45 minutes

Coinbase’s reported support-testing gains coexist with human approval and account controls, while its disclosures leave customer outcomes unquantified. The post Coinbase says it cut a 90-case AI support test from 1–2 weeks to 30–45 minutes appeared first on CryptoSlate.

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Coinbase says it cut a 90-case AI support test from 1–2 weeks to 30–45 minutes · TechNews