Risotto launches an ‘Autonomous IT Engineer’ for complex IT tickets

T2Covered by 1 source · first reported by TNW at 05 Oct, 13:00 UTC

Anyone who has ever worked at a large enterprise knows the drill. You submit an IT ticket for a complex software issue, and then you wait. First-generation AI chatbots have successfully managed to automate the low-hanging fruit of Tier-1 support, like password resets and basic software approvals…