CFPB's removal of customer complaint data is a major mistake

T1Covered by 1 source · first reported by American Banker (headlines) at 30 Sept, 11:30 UTC

The Consumer Financial Protection Bureau's recent decision to make it more difficult to see customer complaint narratives is depriving the financial services industry of a vital source of business intelligence.

fintech

Sources

• T1CFPB's removal of customer complaint data is a major mistakeAmerican Banker (headlines)30 Sept, 11:30